How much does shipping cost?
Shipping is FREE anywhere within Australia on orders over $149 (AUD). Please use code: freeshipping. Shipping is via registered Australia Post. For orders under $149 (AUD), a flat rate shipping of $10 is charged. International shipping is also available. Please email us (via Contact page) for pricing.
Do you offer gift-wrapping?
We offer free gift-wrapping services on purchases of any amount. Please include whether you would like complimentary gift-wrapping in the comments section of your order.
When will I receive my order?
Orders are shipped within 24 hours of being placed. You should receive your order within 3-5 business days within Australia.
Can I return or exchange an item I have purchased?
Unfortunately we do not offer returns or exchanges with change of mind so please choose carefully. We are, however, happy to offer you an exchange if your product has been found to be faulty. This must be done within 30 days of your purchase. For hygiene purposes, earrings and consumables cannot be returned, however, clothing can be exchanged for different sizes if they are in their original condition and unworn (sizes also dependent on availability). Customer must pay for return shipping. All SALE purchases are final and cannot be exchanged or returned.
How can I learn more about the products?
Please have a read of the 'Creators and Makers' section of this website and if you require additional information regarding a specific product, please fill in the 'Contact' page and we will respond to you within 24 hours.